The Solution Matrix - TSM eLearning  English |  “ú–{Œê

Meet the Instructors

     Steve Webber            Rochelle Kopp










    Steven R. Webber is the president of Management Training Resources, Inc., a training and consulting firm specializing in management skills training. Steve is a national speaker, trainer and author with over 20 years experience in a variety of fields including Supervision, Sales, Marketing, Engineering, Customer Service and Management Training.

    Rochelle Kopp is Managing Principal of Japan Intercultural Consulting, an international training and consulting firm focused on cross-cultural communication. Rochelle is a fluent speaker of Japanese, and facilitates the Japanese language programs on this site. The author of twenty books, she has deep experience in helping people from different cultures work together.



  Leadership for Results
Moving From Supervisor to Leader
Understanding leadership
What exactly Is leadership?
Characteristics of effective leaders
Manager vs. Leader ・What's the difference?
Identifying challenging situations
Leadership Styles
Dr. Jekyll or Ms. Hyde?
Consistent vs. inconsistent
Making Your Choice
What Do We Have Here?
Willing vs. Able
What is your leadership style?
Creating a motivational environment
What motivates you?
Internal vs. external motivators
Four ingredients of a motivational environment
10 qualities employees want in a job
Techniques to improve morale
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    e-Learning is an exciting new way to gain the knowledge and skills you need for business success. Learn at your own pace, at a time and location that is convenient for you. With our variety of course offerings in both English and Japanese, there is sure to be one that meets your needs.

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The Solution Matrix

1111 Plaza Dr. Suite 310,

Schaumburg, IL 60173

Email :info@gotsm.com

Phone :847-585-3429

Fax :847-585-3423